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Managed support · AMC

Less downtime. Predictable IT costs.

After implementation, one yearly contract covers periodic checks, issue resolution, vendor coordination and ongoing advice for your computers, printers and network.

What’s covered

Your office IT, looked after all year.

Periodic health checks

Scheduled visits to check desktops, laptops, printers and network equipment, so problems are caught before they stop work.

Issue resolution

When something breaks, raise a request and we diagnose and fix it, on call or on site.

Support coordination

We handle warranty claims and coordinate with vendors like Microsoft, Google and hardware makers on your behalf.

Advice and planning

Recommendations on upgrades, security and backups, so you spend on what matters.

Benefits

Why businesses choose an AMC.

Reduced downtime

Regular checks mean fewer surprises during working hours.

Longer equipment life

Well-maintained equipment lasts longer and needs fewer replacements.

Predictable support

A known team that already understands your setup.

Cost savings

A fixed annual fee instead of paying per breakdown.

Raising a request

Get issues fixed faster.

Email itsupport@kmitsolutions.co or call 92119 43099. Include these three things:

  1. Symptoms

    What is happening, since when, and what you already tried.

  2. Screenshots

    A photo or screenshot of any error message.

  3. User details

    Who is affected, their device and their location.

FAQ

AMC questions.

What does an AMC cost?

It depends on the number and type of devices covered. Tell us what you have and we’ll send a clear yearly quote.

Which devices can be covered?

Desktops, laptops, printers, scanners, networking equipment and storage devices, including equipment you did not buy from us.

How often are the periodic checks?

The visit schedule is agreed in your contract based on the size of your office and how critical the equipment is.

Are spare parts included?

That depends on the plan you choose. We’ll explain exactly what is and isn’t included before you sign.

Get an AMC quote

Tell us what you have.

Number of computers, printers and network devices, and your location. We’ll come back with a plan.

Your details are only used to reply to your enquiry.

Get clear, practical advice on your IT.

Book a free consultation. We’ll look at where you are today and recommend what to do next.

Book a free consultation